Conference Calls — How to Make Them Work

Joel Goldstein - Monday, November 14, 2016
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Announcing New Click to Call Extension

Joel Goldstein - Monday, November 09, 2015
Click to callNew Extension to Save Time and Avoid Misdialed Calls 
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Phone Skills that Can Make or Break Your Business

Joel Goldstein - Monday, July 06, 2015

In general, “the rep behind the phone is the one that sets the tone.” When customers call, the phone skills your customer service agent displays are what forms the main impression for the client. You want to ensure that the impression is a positive one. Here are some basic tips for gaining phone skills that will effect a quality, courteous phone call.  
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Auto Attendant vs Receptionist, What’s Better For Your Business?

Joel Goldstein - Tuesday, May 26, 2015

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