The On Hold Epidemic That Can Promote Your Company
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The On Hold Epidemic That Can Promote Your Company
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Has cold calling
been fired from its traditional role in businesses? Marketing experts have mixed opinions regarding canvassing in today’s market. Some describe it
as a dead method both salesmen and customers dread. Others hold that it can be a valuable tool, if used correctly. Does cold calling really work for
your business? If you do use cold calling, what’s the best way for you to do it, so that you actually see results?
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In general, “the rep behind the phone is the one that sets the tone.” When customers call, the phone skills your customer service agent displays are what forms the main impression for the client. You want to ensure that the impression is a positive one. Here are some basic tips for gaining phone skills that will effect a quality, courteous phone call.
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