The On Hold Epidemic That Can Promote Your Company
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7 Ways Your Phone System Can Increase Your Sales
Joel Goldstein - Monday, September 07, 2015
5 Facts You Must Know Before Making Your Next Cold Call
Joel Goldstein - Monday, August 10, 2015
Has cold calling
been fired from its traditional role in businesses? Marketing experts have mixed opinions regarding canvassing in today’s market. Some describe it
as a dead method both salesmen and customers dread. Others hold that it can be a valuable tool, if used correctly. Does cold calling really work for
your business? If you do use cold calling, what’s the best way for you to do it, so that you actually see results?
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Phone Skills that Can Make or Break Your Business
Joel Goldstein - Monday, July 06, 2015
In general, “the rep behind the phone is the one that sets the tone.” When customers call, the phone skills your customer service agent displays are what forms the main impression for the client. You want to ensure that the impression is a positive one. Here are some basic tips for gaining phone skills that will effect a quality, courteous phone call.
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Auto Attendant vs Receptionist, What’s Better For Your Business?
Joel Goldstein - Tuesday, May 26, 2015
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